Customized maintenance plans including on-site & remote support, performance monitoring, risk & spare parts management, training services.
Think Ahead
We develop our plans together
160+
Countries
35+
Field engineers worldwide
Universal Pack has been developing more and more accurate and detailed maintenance plans. Innovative packaging machines and lines are nothing without innovative planned maintenance services. For this reason, customized maintenance plans are an essential service in your customer journey: we always set every maintenance plan with our customers.
Thanks to almost 60 years as packaging machines and lines manufacturers, Universal Pack is recognized as a high-quality provider not only for packaging machines and lines, but also for planned preventive maintenance and other related services, such as on-site and remote support, performance monitoring and risk management, spare parts management, training services and much more to discover.
Our customer-centric approach is fundamental to provide you with the most effective and timely interventions. We develop and plan every maintenance operation side by side with our customer. Every program is totally customizable and we can reach every corner of the world. Reducing machine downtime is our mantra when planning our services.
Why are maintenance plans important for packaging machines?
The planning and scheduling of ordinary maintenance is essential for maintaining your machine’s efficiency:
Planning defines “what to do” and “how to do it”,
Scheduling defines “who should intervene and “when”
Universal Pack packaging machines and lines include a built-in verification and warning system, which periodically reminds the User which maintenance interventions are required to keep the machine in perfect working order.
We divide the interventions into “Threshold Levels”:
Threshold Level 1: you must perform these actions every 40 working hours;
Threshold Level 2: you must perform these actions every 500 working hours;
Threshold Level 3: you must perform these actions every 7500 working hours;
Moreover, we design and build every packaging machine for cleaning both without or with disassembling (light or deep cleaning). On one hand, light cleaning operations are intended to strongly reduce machine downtime, because they require only few minutes. On the other hand, deep cleaning operations guarantee better results, but require more time. However, the machine can run more working hours until the next cleaning operations.
What should I do if an unexpected problem occurs to my packaging machine?
Universal Pack’s after sales team is always available to solve your problems in a timely manner. We recommend to promptly contact our qualified technical service team.
We will listen to your indications about malfunctioning in order to find the most rapid and effective solution. Depending on the nature of the problem, we can provide you with on-site and remote support. In case of failure of one or more components, we can provide you with the spare parts you need. Thanks to our vertical warehouse with more than 80k spare parts, we guarantee extremely low delivery times.
✖
This website uses cookies
We use owned and third-party cookies for different purposes: technical (needed for the navigation), analytical (for the statistics) and tracking / profiling cookies (related to Your preferences) to show you customized advertisement depending on your navigation on website pages. The data controller is “UNIVERSAL PACK S.R.L.”, whose email contact is: info@universalpack.it. You can accept all cookies by selecting the “Accept all cookies” button, you can click on “Use only the necessary cookies” or you can manage your preferences by clicking on “Customize”.
To withdraw the given consent and view all the information about data processing, click here: Cookie management
Technical cookies are needed to make the website usable, enabling basic functionality such as the navigation on the pages and the use of existing services. Moreover, they allow to gather anonymous statistics about the navigation. The website can not work correctly without these cookies.
PREFERECES
Preferences cookies allow you to remind the website of all information related to the way in which it changes, the way in which the web page behaves or its appearance, such as the language or region where it is.
ANALYTICAL
Analytical cookies are used to process aggregate statistical analysis about the use and interaction by the user with the website.
PROFILING
Profiling cookies allow to gather information about expressed preferences by the user during its navigation and to process reports intended to be used for targeted marketing and advertising campaigns.
NO-CLASSIFIED
No-classified cookies are those cookies that are in the process of classification.
Show details »
TECHNICAL
Technical cookies are needed to make the website usable, enabling basic functionality such as the navigation on the pages and the use of existing services. Moreover, they allow to gather anonymous statistics about the navigation. The website can not work correctly without these cookies.
PREFERECES
Preferences cookies allow you to remind the website of all information related to the way in which it changes, the way in which the web page behaves or its appearance, such as the language or region where it is.
ANALYTICAL
Analytical cookies are used to process aggregate statistical analysis about the use and interaction by the user with the website.
PROFILING
Profiling cookies allow to gather information about expressed preferences by the user during its navigation and to process reports intended to be used for targeted marketing and advertising campaigns.
NO-CLASSIFIED
No-classified cookies are those cookies that are in the process of classification.