Local Service & Training Worldwide

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In times where production tends to be non-stop with increasingly higher demand, it is important to get the best assistance in time.

Universal Pack provides local assistance in every continent, that means there is at least 1 local technician for every area of the world, with over 35 engineers on the field worldwide. This is especially important to obtain the best service in the fastest way even in extraordinary cases. The range of services provided includes: maintenance planning, on-site support, remote support, spares management, system upgrade and retrofit, training, internal test, performance monitoring.

In addition, the Universal Pack Academy program offers a range of services including on-field training worldwide, training material and tutorials to prepare the operators and maintenance technicians thoroughly so that they’ll be familiar with the machine at any time.