Workflow
We take inspiration from the effectiveness of our machines to draw out the path to a fruitful collaboration.
1
Request

Customer is contacted and their request is received.

2
Technical Evaluation

Carried out by the Area Manager (salesperson within the company responsible for the customer’s country) and supported by the Project Manager and the various design departments to develop a technical-commercial offer accompanied with:

–       2D and 3D layouts;

–       tests on the physical characteristics of the customer’s product to select the most suitable dosage system;

–       production test at agreed maximum speed, using the customer’s product and wrapping material and, using high-precision instruments, check dosing tolerances and sealing strength, even in the toughest conditions.

3
Technical Brief

Technical definition of the order with a briefing between the various technical departments and project management.

4
Project Development

– Mechanical, electrical and software design;
– Production of parts;
– Assembly and wiring;
– Testing with material provided by the customer: simulation of production processes that the machine will be subject to once installed at the customer’s site, checking all items of the technical specifications agreed to with the customer.

5
FAT

Factory Acceptance Testing with the customer.

6
Installation

Placing the machine at the customer site, SAT and training customer personnel.

7
After-Sales Service

Both for the supply of spare parts for the machines and to support customers.